Acting DoD Deputy CIO for Information Takes Part in Virtual Event

OSD gets new IT leadership and its own CIO after study finds service ‘degradation’

DoD Acting Deputy CIO for Public Information Participates in Virtual Event

Danielle Metz, Department of Defense Acting Deputy Director of Information for the Information Enterprise, discusses “Getting Better Software Faster to the Warfighter”, Pentagon, Washington, DC, January 27, 2021. (Photo by DoD by Lisa Ferdinando)

WASHINGTON — The Secretary of Defense’s office is getting its own chief information officer, who will lead a new directorate to oversee its information technology services, as part of the Pentagon’s broader IT modernization push. – Secretary of Defense Kathleen Hicks.

“Our senior OSD leaders and staff need access to a modern digital experience to provide their guidance to the Secretary in conducting the business of that department,” Hicks wrote in a Sept. 30 memo posted online.

The need for an OSD CIO became apparent after a study commissioned by Director of Administration and Management (DA&M) Michael Donley “found that the absence of an OSD CIO led to degraded IT services OSD, largely due to the lack of a collaborative enterprise approach, cohesive vision, and resources,” according to a DoD fact sheet provided to Breaking Defense. The study took place from April to July this year and produced several recommendations.

According to the backgrounder, Danielle Metz, who previously served as chief IT strategist in the DoD CIO office, will lead the new Information Management and Technology (IM&T) directorate and serve as CIO. OSD within this office.

The IM&T directorate itself was created in response to an immediate need for a “cohesive and strategic” approach to IT management across the OSD enterprise and will advocate for OSD information technology, according to the fact sheet. ‘information.

The fact sheet sets out the specific tasks of the new leadership, using a “phased approach” to achieve this vision:

  • move the OSD IT delivery model from a service provider led model to a customer led model by implementing governance to meet customer requirements
  • establishing a “single voice OSD” through an IT enterprise strategy OST
  • reduce IT management burden on component organizations
  • create a decision-making environment using performance-driven computing, leveraging data for the information advantage;
  • improve the overall user experience by strengthening monitoring and feedback mechanisms

In announcing the direction on Thursday, the Pentagon said its “initial goal” would be to create a framework for integrating IT services into the OSD, “to develop a baseline of OSD IT resource requirements.” and to reach an agreement with the DoD joint service provider for “shared support service.

On September 30, Hicks signed the “Modernizing the Digital Experience in the Office of the Secretary of Defense” memorandum, which called for better oversight of OSD computing resources, driven in part by the recent demand for remote work options and the general advancement of computing technology.

Metz’s assignment as CIO appears to have been a development after the memo was written in late September, which noted that the DA&M, i.e. Donley, would fulfill the role of CIO as well as a senior official. responsible for management. Among the duties of the position:

  • lead engagement between OSD components and IT service providers
  • develop and advocate for modernization of applications and systems
  • act as cyber risk manager for cyber security related issues in OSD
  • provide progress updates and develop recommendations through the OSD management forum
  • implement the policies of the CIO of the Ministry of Defense, the Director of Digital and Artificial Intelligence and other senior officials of the OSD IT Enterprise

The new memo also requires an “implementation plan” within 60 days that “will outline key actions and phases supporting the orderly launch and focused execution of an effective, efficient and improved OSD IT enterprise.”

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